Wireless Sales Expert - Surprise, AZ
Company: Consumer Cellular
Location: Surprise
Posted on: May 3, 2024
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Job Description:
Wireless Sales Expert - Surprise, AZ (240065)At Consumer
Cellular, we are redefining Retail!Consumer Cellular is focused on
going above and beyond to ensure that customers have everything
they need and nothing they dont! This commitment is anchored in our
desire to truly have a relationship with customers that feels more
like a partnership. You know what, it is more like a friendship can
we call you our friend?A friendship requires the ability to connect
and be available when something goes wrong or when you just need
someone to give an extra hand of help. We are proud to be launching
our Consumer Cellular Retail Stores in your community. This is a
place where you can stop by and check out the latest wireless
products, services and just visit with your friends at Consumer
Cellular.Job SummaryConsumer Cellular is currently looking to build
a team of incredible relationship builders, conversation havers and
wireless technology lovers. A key member of this team is our Mobile
Advisor who is responsible for working directly with our customers
by listening to their needs and ensuring we provide a product-based
solution. Our Mobile Advisor are motivated by delivering a
world-class experience where the customer leaves with a smile on
their face and a working phone in hand.The starting wage for this
position is at least $17/hr plus commission. We have part-time and
full-time opportunities.What You Do in this RoleBrand Ambassador
While orange is our color, we are best known for our outstanding
customer service. You will ensure the center is comfortable,
welcoming, and always open for our guests when needed. We encourage
bringing your authentic self to work, each day, in such a way that
it reflects our core value of Happy Employee Happy
Customer.Relationship Builder You will have the opportunity to
build relationships with guests, team members, and field
leadership. Building a relationship requires you to be an active
listener, solution-finder, and conversation initiator.Product and
Services Enthusiast You will receive world-class training on our
products and services and you will be able to translate technology
into real-world conversations. You will be able to explain a SIM
card with the same clarity as how you would explain making a
PB&J sandwich. You will also attend meetings, training, and
connections where you can ensure you have all the knowledge needed
to take the best care of guests.Account Management You are
responsible for setting and being available for customer
appointments. You will be an investigator and problem solver when
it comes to reviewing customers accounts and finding the best plan
and offers for the customers. You also understand that record
keeping is vital and are diligent in documenting customers accounts
with notes and details.What You Need to Win in this RoleEducation
and Skills:High school diploma, or equivalent experience is
required.Positive attitude and ability to make customer feel like
the priority.At least 6 months of customer service
experience.Experience for operating a POS system and ensuring
accurate transactions.Proficient with MS Office suite of products
(Word, Excel and PowerPoint).Ability to effectively communicate in
both Spanish and English is preferred.Schedule and
Attendance:Flexibility to work weekends.Retail Store is open 7 days
a week. Hours will vary between 10am to 7pm most days (We have part
time and full time opportunities).Physical Requirements:Physical
ability to perform tasks that may require prolonged bending,
stooping, reaching, twisting, lifting, pushing, pulling, walking,
standing and moving items.Requires the ability to move around the
store, assist customers and maneuver merchandise when
necessary.Pre-employment background check and drug screen is
required. #RTL2024Primary Location: United
States-Arizona-SurpriseJob: Retail AssociatesSchedule:
Full-timeTravel: NoJob Posting: Apr 30, 2024Unposting Date: May 6,
2024by Jobble
Keywords: Consumer Cellular, Peoria , Wireless Sales Expert - Surprise, AZ, IT / Software / Systems , Surprise, Arizona
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