IT Support Specialist

Company: VirtualVocations
Location: Scottsdale
Posted on: November 6, 2024

Job Description:

A company is looking for an IT Support Specialist to provide comprehensive help desk support and troubleshoot technical issues.

Key Responsibilities

Provide first-line support for technical issues via phone, email, and chat
Diagnose and resolve hardware, software, and networking issues
Conduct periodic on-site visits for installations and maintenance of IT infrastructure

Required Qualifications

Strong customer service orientation
Proficient troubleshooting skills across various operating systems (Windows, macOS, Linux)
Solid understanding of networking concepts, including TCP/IP, DNS, and DHCP
Familiarity with help desk ticketing systems and remote support tools
Flexibility to learn new technologies and adapt to changing IT environments

Keywords: VirtualVocations, Peoria , IT Support Specialist, Other , Scottsdale, Arizona

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