Member Experience Associate
Company: VirtualVocations
Location: Peoria
Posted on: March 29, 2025
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Job Description:
A company is looking for a Member Experience Associate to
provide support and service to members.
Key Responsibilities
Deliver compassionate, patient-focused customer service through
various communication channels
Run health insurance checks to determine member eligibility and
potential cost share
Schedule and confirm appointments, ensuring accuracy and
efficiency
Required Qualifications, Training, and Education
6+ months of experience in customer service, call centers,
healthcare support, or similar roles
Comfortable using phone systems, Google Suite, Slack, and customer
management platforms
Ability to take ownership of tasks and manage time effectively in a
remote environment
A warm personality that fosters trust and builds relationships
Experience working with seniors or in a healthcare-related role is
preferred
Keywords: VirtualVocations, Peoria , Member Experience Associate, Other , Peoria, Arizona
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