Director, Underwriting Research- (P&C Underwriting Auto Strategic Programs)
Company: USAA
Location: Phoenix
Posted on: October 2, 2024
Job Description:
Why USAA?Why USAA?
Let's do something that really matters.
At USAA, we have an important mission: facilitating the financial
security of millions of U.S. military members and their families.
Not all of our employees served in our nation's military, but we
all share in the mission to give back to those who did. We're
working as one to build a great experience and make a real impact
for our members.
We believe in our core values of honesty, integrity, loyalty and
service. They're what guides everything we do - from how we treat
our members to how we treat each other. Come be a part of what
makes us so special!The OpportunityAs a dedicated Director,
Underwriting Research, you will be responsible for Managing a team
of staff insurance professionals in planning, developing, and
administration of P&C Auto Underwriting Strategic Programs
which support both corporate and P&C operational performance
objectives. Ensures creations of new strategic programs and
capabilities for Underwriting.This position can work remotely in
the continental U.S. with occasional business travel. Relocation
assistance is not available for this position.What you'll do:
- Directs the identification, analysis, development, and
implementation of complex initiatives that maintain the relevance
and integrity of our underwriting policies, processes and programs
while balancing operational efficiency, competitiveness, and
regulatory compliance. Implementation may include overseeing
business configuration efforts, including testing and
deployment.
- Directs the development, maintenance and optimization of
existing processes and systems to comply with legal and company
requirements while delivering maximum ROI.
- Ensures adherence to established policies and effective program
support.
- Manages identification and implementation of opportunities to
improve processes and systems to increase member conductivity,
employee experience, risk mitigation, and operational
efficiency.
- Directs the oversight of P&C Underwriting supplier programs
leveraging available products to improve risk management and
operational efficiency.
- Collaborates cross-functionally to identify/implement P&C
Underwriting requirements for new products, services, and
data.
- Stays abreast of emerging technology and external factors that
may present opportunities for P&C Underwriting. Includes
evaluating industry solutions for application to products, programs
and processes. Develops business cases and business requirements
for identified solutions.
- Directs and oversees multiple initiatives in support of
Underwriting and/or regulatory compliance related initiatives
including but not limited to: oversight of procedures/process,
accurate regulatory reporting and filing, document governance, risk
control self-assessments, procedure governance, control design, new
product controls, CoSA Third Party Governance, or quality
governance.
- Leads planning for highly complex processes including problem
definition, evaluation of requirements, design, testing, and
implementation of business processes. Understands the process
operating objectives, business rules, performance requirements,
risks, and controls and interactions between dependent processes to
minimize failures, eliminate redundancies, and control process
performance necessary to achieve efficient, effective design and
execution of the process.
- Applies and maintains expert knowledge of the business and
manages ongoing alignment and development of business deliverable
processes and capabilities with business needs to materially change
and improve business performance.
- Guides and influences process re-engineering and technology
implementation to enable process redesign and innovation. Leads the
overall management of process performance by developing control
limits, monitoring key performance indicators, and informing
stakeholders of any deficiencies, improvements, operational risks
issues, etc. and drives collaborative efforts to ensure process
delivers against requirements.
- Builds and oversees a team of employees for assigned functional
area through ongoing execution of recruiting, development,
retention, coaching and support, performance management, and
managerial activities.
- Ensures risks associated with business activities are
effectively identified, measured, monitored, and controlled in
accordance with risk and compliance policies and procedures.What
you'll have:
- Bachelor's Degree: OR 4 years of related experience (in
addition to the minimum years of experience required) may be
substituted in lieu of degree.
- 8 years of experience in Property & Casualty, Project
Management, Process Engineering, Business Process or Risk
Management, to include direct experience executing underwriting
processes and/or defining underwriting procedures.
- 3 years of direct team lead or management experience.
- Advanced knowledge of relevant industry practices, trends, and
regulatory requirements.
- Experience reviewing policies and procedures documents and
identifying and articulating the risks and opportunities.
- Proven skills in developing strong relationships with peers and
business stakeholders and collaborating across the
organization.
- Advanced experience in developing and presenting analysis and
findings to senior levels of management and key stakeholders to
gather support for business initiatives and influence
strategy.
- Advanced proficiency using Microsoft Word, Excel, PowerPoint,
and/or Access.What sets you apart:
- Auto Underwriting, pricing, and/or product expertise.
- Working experience with telematics and 3rd party auto
data.
- Working experience with usage of predictive models in shaping
premium accuracy and UW programs.
- Demonstrated experience leading large program efforts to drive
change adoption.The above description reflects the details
considered necessary to describe the principal functions of the job
and should not be construed as a detailed description of all the
work requirements that may be performed in the job.What we
offer:Compensation: USAA has an effective process for assessing
market data and establishing ranges to ensure we remain
competitive. You are paid within the salary range based on your
experience and market data of the position. The actual salary for
this role may vary by location. The salary range for this position
is: $120,550-$230,400.Employees may be eligible for pay incentives
based on overall corporate and individual performance and at the
discretion of the USAA Board of Directors.Benefits: At USAA our
employees enjoy best-in-class benefits to support their physical,
financial, and emotional wellness. These benefits include
comprehensive medical, dental and vision plans, 401(k), pension,
life insurance, parental benefits, adoption assistance, paid time
off program with paid holidays plus 16 paid volunteer hours, and
various wellness programs. Additionally, our career path planning
and continuing education assists employees with their professional
goals.For more details on our outstanding benefits, please visit
our benefits page on USAAjobs.com.Applications for this position
are accepted on an ongoing basis, this posting will remain open
until the position is filled. Thus, interested candidates are
encouraged to apply the same day they view this posting. -USAA is
an Equal Opportunity Employer. All qualified applicants will
receive consideration for employment without regard to race, color,
religion, sex, sexual orientation, gender identity, national
origin, disability, or status as a protected veteran.
Keywords: USAA, Peoria , Director, Underwriting Research- (P&C Underwriting Auto Strategic Programs), Executive , Phoenix, Arizona
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